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Category Archives: In the News

In the News – Service Directions, commercial and residential laundry room solutions in the news. What is happening at Sdi Laundry Room Solutions

Ronald McDonald House Receives New Laundry Equipment from SDi/Coinmach

SDi/Coinmach has donated brand new laundry equipment and service to Ronald McDonald House (RMH) of the Greater Hudson Valley. This beautiful facility is located next door to Maria Fareri Children’s Hospital at Westchester Medical Center in Valhalla, and provides lodging for families with critically ill or traumatically injured children. The house has a light-filled living room with fireplace and baby grand piano, a full service kitchen, children’s playroom, and homey suites designed and furnished by Starwood Hotels. In October, SDi delivered eight laundry machines for the building’s three laundry rooms, which they will service on an as-needed basis.

Ron Garfunkel, President of SDi Laundry Solutions, greets the SDi truck that delivered eight laundry machines donated to Ronald McDonald House of the Greater Hudson Valley. Photos by Vicki Chesler

“At SDi, we’ve had a long tradition of giving back to the communities we serve,” says company President Ron Garfunkel, whose father founded SDi in 1952. “We are a proud supporter of many worthwhile organizations that provide much-needed services throughout the New York tri-state area, including The Bridge, Make a Wish Foundation, ARC, and many others.”

Ronald McDonald House has a long history as well. The idea sprang from the combined efforts of Dr. Audrey Evans, a pediatric oncologist who saw families struggling daily to care for cancer-stricken children; Jimmy Murray, General Manager of the Philadelphia Eagles, whose team member Fred Hill had a daughter in treatment for leukemia; and McDonald’s, who agreed to provide funding to open the first house nearly 40 ago in Philadelphia. Since then, over 300 Ronald McDonald Houses have opened worldwide. The House in Valhalla was built by Westchester Medical Center two years ago.

Last Fall, SDi became a division of Coinmach, which was founded in 1947, and is the nation’s largest supplier of outsourced laundry services. The new partnership is not only one of shared resources, but also one that represents shared cultural beliefs.

“This is a great way to reinforce what we do,” says Coinmach CEO Bob Doyle. “We do a lot of community support, like sending money to flood victims after Hurricane Sandy, sponsoring fundraising walks and rides, driving our trucks around to deliver food donations at Christmas. It means a lot to our staff to know that the company is socially conscious.”

Ron Garfunkel and Bob Doyle joined SDi Vice President of Customer Support Services Bill Waters and Director of Client Relations Kamilah Ifill for a tour of the facility and an opportunity to meet the charming and dedicated staff, including Executive Director Marielena DiMatteo and Chairman of the Board Bryan Colley.

SDi President Ron Garfunkel, Ronald McDonald House Executive Director Marielena DiMatteo, SDi VP of Customer Support Services Bill Waters, RMH Office and Facility Manager Joanna Palace, and Coinmach CEO Bob Doyle at the RMH in Valhalla.

“Corporate and private donations cover the costs of housing families and operating the house,” says Marielena, pointing out two large walls in the entrance foyer displaying the names of dozens of donors. Each Ronald McDonald House is individually operated and self-funded through fundraising, grants and donations, and receives support from local McDonald’s restaurants as well.

The house has a spacious state-of-the-art kitchen and dining room, which are open to guests 24/7. There is even a stocked pantry filled with pasta, canned goods, dry goods, fruit and snacks, so that families can prepare their own meals at no cost using the wide variety of donated foods and beverages. Games and toys, and even massage therapy treatments, are donated regularly by individual and corporate members of the community.

“The laundry facilities are used exclusively by our guests, who often stay here for months at a time. Having new commercial laundry equipment in all our laundry rooms will be a huge benefit to our residents,” says Marielena. The entire staff expressed their great appreciation for all of the generous support they receive from their many sponsors and contributors.

Corporate and private donations fund the operation of the facility, and continue to provide toys, food, games and services to the families and children who stay here.

SDi Laundry Solutions: Better Than Ever

A lot has been happening since our new alliance with Coinmach last October. Joining Coinmach enables us to benefit from the resources of a nationwide organization, with the purchasing power and volume leverage that affords. We’ve had many changes in our organization, with some aspects of the business being merged with Coinmach’s systems. But after more than 60 years in business, there is no way I’m going to let SDi’s reputation for the finest service in the industry slip. We are committed to providing our customers with the same stellar personal service they have come to expect from SDi.

SDi continues to be a leader in Smart Card laundry systems, operating an almost purely coinless business, which allows us to stay “Green,” reducing our carbon footprint by keeping coin-collecting trucks off the roads. Our online Smart Card revalue system makes life easier for our customers, avoiding the hassles involved in needing to have the right cash on hand, struggling to get bills accepted into revalue machines, etc. Our instant Smart Card online refunds ensure that any problems you have using your card will be rectified immediately.

Bob Doyle, Coinmach’s CEO, shares our vision for improved customer service, and has invested heavily in improved service call quality and service response times. As Bob says, “In many ways, partnering with SDi aligns perfectly with the direction we were already headed from a service standpoint. As we integrate SDi’s high-touch service standards with ours, I’m confident we’ll deliver an even greater customer experience.”

We at SDi will continue to deliver the high standards of both service and equipment that our customers have always expected from us. We look forward to serving you into the future, and welcome your comments and suggestions about how we can make your laundry experience the best it can be. Please feel free to contact me directly at rgarfunkel@SDiLaundrySolutions.com or call us at 800-945-WASH. Thank you!

Ron Garfunkel, President/CEO of SDi Laundry Solutions, with Kamilah Ifill, Director of Client Relations, at the Buildings/NY Show last year. They are committed to providing the best possible service in the industry.

SDi Provides Laundry Solutions at Frank Gehry-Designed 8 Spruce Street in Lower Manhattan

SDi is thrilled to have been chosen to install and manage the central laundry room at the latest Frank Gehry-designed building in New York. Located in the heart of the Financial District, near City Hall and the Brooklyn Bridge, 8 Spruce Street is—at 876 feet—the tallest residential tower in the Western Hemisphere.

Featuring Gehry’s signature undulating exterior made of stainless steel, the building’s 76 stories high, enclosing 900 spectacular residential rental units. Amenities include a 50-foot swimming pool, wraparound sundecks, fitness center and spa. SDi has installed a state-of-the-art laundry room on the 6th floor; conveniently located one floor below the health club. The commercial-size washer and dryers are big enough for residents to wash quilts, blankets and large loads, and will dry them much faster than the small washers and dryers located inside the apartment units.

Designed by Frank Gehry, 8 Spruce Street in Lower Manhattan is the tallest residential building in the hemisphere. It features fabulous amenities, including a central laundry room designed, installed and maintained by SDi Laundry Solutions.

“Central laundry rooms, also known as ‘back-up’ laundry rooms, are so much faster and do such a better job than the small machines installed in each unit, that we are hoping that residents will come down and take advantage of them,” says Ron Garfunkel, President/CEO of SDi. “We are proud to have been chosen to provide this amenity at one of New York’s premiere residences.”